Responsible Gaming

1starz Our Responsible Gaming Pledge

Gaming is meant to be fun — not stressful. 1starz believes responsible play is the best play. With our tools, guides, and support, you can always stay in control.

Protection Tools 6 active tools
Support Available 24/7
Age Restriction 18+ Only
License Curacao eGaming

Why Responsible Gaming Matters

Online gaming has become a popular form of entertainment for many people. But like any leisure activity, it's only enjoyable when kept within healthy boundaries. At 1starz, responsible gaming isn't just a rule — it's a core part of who we are.

Millions of players across Bangladesh enjoy Aviator, Live Casino, and Sports Betting on our platform every day. Our goal is to ensure every player has a great time and never ends up in a situation that negatively affects their personal or financial life.

Gaming is never a source of income — it's entertainment. Keeping it that way is what responsible gaming is all about. 1starz provides a range of tools and resources to help you stay within those boundaries, because we know your well-being is the true measure of our platform's success.

1starz is strictly for users aged 18 and above. Providing services to minors is strictly prohibited, and suspicious accounts are closed immediately.

As part of our responsible gaming commitment, we always remind our players: never bet beyond your budget chasing a win, never place more bets to recover losses, and if gaming starts feeling like stress rather than fun, take a break. 1starz is always here for you.

If you're experiencing any gaming-related issues, don't hesitate to reach out to us. We're here to help, not to judge.

The 1starz Promise

We place every player's wellbeing and safety above business profit. Responsible gaming isn't a burden to us — it's who we are.

Player Satisfaction96%
Support Response Rate99%
KYC Success Rate93%
Use safe gaming tools88%
Tools to keep you in control

These 1starz tools help you set gaming limits and maintain healthy habits.

Deposit Limit Setting

Set a cap on how much BDT you can deposit within a given period. Once the limit is reached, your account is automatically blocked from further deposits.

  • Choose a daily, weekly, or monthly limit
  • A 24-hour waiting period is required to increase limits
  • Limit reductions take effect immediately
Session Time Limit

Decide in advance how long you'll play. You'll receive a reminder when your time is up, with automatic logout if needed.

  • Choose between 1 and 24 hours
  • Pop-up notification before time runs out
  • Keep Reality Check reminders on
Cooling-Off Period

If you feel like you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks.

  • Choose 24 hours, 1 week, or 6 weeks
  • No login or betting possible during a break
  • Automatically reactivated when the break ends
Self-Exclusion

If gaming feels like it's getting out of control, you can set a permanent self-exclusion for anywhere between 6 months and 5 years.

  • Choose 6 months, 1 year, 3 years, or 5 years
  • Cannot be reactivated before the exclusion period ends
  • All marketing communications stopped immediately
Set Betting Limits

Set a maximum stake per bet to reduce the risk of placing large impulsive wagers.

  • Set a maximum amount per bet
  • Set separate limits by game type
  • Alerts when limits are exceeded
Account Activity Review

View a full report of your gaming history, time spent, and expenditure. See for yourself where it makes sense to draw the line.

  • Daily/weekly/monthly reports available
  • Time spent graphs & analytics
  • Automatic Alerts for Unusual Patterns
Recognize the warning signs

Recognizing the early signs of gaming addiction makes it much easier to take action before things escalate.

1
Spending more than your budget on bets and being unable to control it.
2
You're chasing losses by placing bigger bets after losing.
3
Gaming is causing you to pull away from family, friends, or work.
4
You feel restless or irritable when trying to stop gaming.
5
You're borrowing money or taking funds from family to cover gaming expenses.
6
Lying about or hiding your gaming activity from loved ones.
7
You're spending significantly more time gaming than you intended.
8
Feeling depressed or lonely when you stay away from gaming.

If any of these signs apply to you, don't wait — contact us or use the self-exclusion tool. Asking for help isn't a weakness; it takes real courage.

Ask yourself

Answer the following questions honestly. If most of your answers are "Yes," consider reaching out for support.

1
Do you often spend more time or money on gaming than you planned?
2
Do you get irritable or restless when you try to stop gaming?
3
Are you using gaming to escape everyday problems?
4
Are you placing more bets to try to win back money you've lost?
5
Have your family or friends expressed concern about your gaming habits?
6
Is gaming causing problems with your work, studies, or relationships?
7
Are you borrowing money or dipping into savings to cover gaming costs?

These questions are not a substitute for professional diagnosis. If you have concerns, please speak with our support team.

Talk to Us

Our trained support team is always ready to help with responsible gaming concerns. All conversations are completely confidential.

  • support@1starz.net
  • Live Chat — available 24/7
  • Response time: within 24–48 hours
Family Protection

Concerned about a family member's gaming? We also accept reports from family members and will take the necessary steps.

  • Report on behalf of a family member
  • Activate Parental Controls
  • Third-party self-exclusion requests available
Tips for healthy gaming habits

Follow these simple habits for responsible gaming — and keep it fun.

Set your budget in advance
Decide how much you're willing to spend before you start playing. Think of it as your "entertainment budget" — if you lose it, that's the price of the fun, no regrets.
Set a Time Limit
Decide how long you'll play each day before you start, and stick to it. Set an alarm on your phone or use our session timer tool.
Gaming is entertainment only
Never think of gaming as a source of income or a way to solve financial problems. It's entertainment — just like watching a movie or playing cricket.
Take regular breaks
Take at least a 10–15 minute break every hour. Get up, walk around, have some water. Prolonged gaming impairs judgment and decision-making.
Don't chase your losses
Accept a loss when it happens. "Just one more and I'll win it back" is the most dangerous mindset. Take a break after a loss.
Don't play when you're tired or under stress
Fatigue and stress impair your ability to make sound decisions. Gaming in this state significantly increases the risk of uncontrolled betting.
Avoid gaming under the influence
Drugs and alcohol impair judgment and increase the likelihood of making irrational decisions.
Make Time for Other Activities
Outside of gaming, make time for family, friends, exercise, or hobbies. A balanced lifestyle goes a long way in reducing the risk of gaming addiction.
Why 1starz leads in Responsible Gaming

We go beyond the rules — we genuinely care about every one of our players.

Licensed & Regulated

1starz is licensed by Curacao eGaming. We operate in accordance with international regulatory guidelines to ensure your protection.

Trained Support Team

Our customer support team is specially trained in responsible gaming and is always ready to help with empathy and understanding.

AI-Powered Protection

Our system automatically detects unusual gaming patterns and alerts our support team directly whenever intervention may be needed.

Full Confidentiality

All conversations about responsible gaming are completely confidential. We never share your personal information with any third party.

Full support in Bengali

All our responsible gaming tools and support are available in Bengali, so you can easily understand and use them.

Regular Policy Updates

We regularly update our responsible gaming policies in line with international standards. Your safety is always our top priority.

Responsible Gaming FAQ

Find answers to the most frequently asked questions here.

Yes. Any withdrawable balance in your account at the time of self-exclusion will be returned through the standard process. Bonus balances may be forfeited. Contact support for more details.

Lowering your limit takes effect immediately. However, if you want to increase it, there is a minimum 24-hour waiting period after your request. This delay is intentional — to protect you from decisions made in the heat of the moment.

No. 1starz strictly enforces an 18+ policy. Age verification is mandatory at registration. Government-issued ID may be requested in suspicious cases, and any account found to belong to a minor is closed immediately.

No. During a cooling-off period or self-exclusion, we stop all promotional communications. Only essential account-related information may be sent when necessary.

Yes. If a family member or someone close to you believes your gaming is becoming a problem, they can contact us directly. We'll review the situation and take any necessary steps.

Consult a mental health professional who specializes in gaming addiction. Our support team can point you in the right direction. Remember — asking for help takes courage.
Play Safe

Play responsibly, play with joy

Gaming at 1starz isn't just about winning — it's about having fun safely and responsibly. Join now and make full use of our suite of safety tools.

SSL Secured
Curacao Licensed
bKash / Nagad
24/7 Support
18+ Only
বাংলা